Terms & Conditions

This Privacy Policy governs the manner in which Digital Detox LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the TheDigitalDetox.org website (“Site”). This privacy policy applies to the Site and all products and services offered by Digital Detox LLC.

Return / Refund Policy

Digital Detox will gladly accept unworn, unwashed, or defective merchandise and/or gift certificates for return or exchange within 30 days from the shipping date.  Simply send us an email at info@thedigitaldetox.org with subject: refund/return, AND ship the items back to us as well as a copy of your receipt, along with a note within the package letting us know if you would like a refund or an exchange at the following address:

Digital Detox
ATTN: Customer Service
2709 Ivy Dr #3
Oakland, Ca 94606

Pack all items in a secure carton or reuse the original packaging. You can also contact us about your return at info@thedigitaldetox.orgUnfortunately, we are not able to refund shipping costs.

Canceled orders will incur a 15% handling fee if not yet shipped.Cancelations on Gift Certificates will have no penalty (subject to the charge of shipping, handling, & custom letter materials).

An item shipped back to us for an exchange, automatically gives approval for re-charging your credit card for re-shipment.


Canceled orders will incur a 15% handling fee if not yet shipped. Cancelations on Gift Certificates will have no penalty (subject to the charge of shipping, handling, & custom letter materials).

To cancel your order, email us at info@thedigitaldetox.org with subject: Cancel Order


We ship standard orders every 2 business days (Monday, Wednesday & Friday), excluding public and government holidays. Please consider this when placing your order.

Custom gift certificate orders are sent every 3 business days (Tuesday & Friday), excluding public and government holidays. Please consider this when placing your order. All order must be placed within 24hours of shipping date to make it out, otherwise they will be shipped within the next three days of our shipment. For example, if you place an order on Monday (before 12pm), your order will not be shipped until Friday.

All products are described as accurately as possible.  Colors may vary slightly from what you see on your screen.

You are responsible for your order if you enter the wrong shipping address. If orders are returned to us by the mail service, we will contact you via e-mail to get a new shipping address, and will re-charge for shipping.

Domestic orders are shipped USPS Priority with Tracking. Shipping within the US takes 1 week or less, depending on post office mail volume. International orders delivery times completely on the customs of the country we are shipping to, shipping times vary between 2 weeks and 6 weeks.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Digital Detox LLC collects and uses Users personal information for the following purposes:

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.


Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.



Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.


Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Gift Certificates and Gift Vouchers (Gift Cards)

Lost or Stolen Gift Certificates.

The Gift Certificate is not replaceable if lost or stolen.

Cash Redemption.

Gift Certificates are not redeemable for cash except in the ten states where it is required by law to the extent noted below: California, Montana, Washington, Vermont, Maine, Rhode Island, West Virginia, Colorado, Massachusetts, and Oregon. If you are a resident of one of these states, and the balance on your Digital Detox or Camp Grounded gift certificate is less than the respective dollar amount below, you may redeem it for cash:

California < $10
Montana < $5
Washington < $5
Vermont < $1
Maine < $5
Rhode Island < $1
West Virginia < $1
Colorado < $5
Massachusetts < $5
Oregon < $5

To redeem such gift certificate please email us using the contact form on the “contact us” page and we will get in touch with you about the procedure to do so.

Not Reloadable.

You cannot “reload” (i.e., you cannot add value/balance to your Gift Certificate at this time).

Unused or Insufficient Balance.

If the Gift Certificate holder’s purchase exceeds the amount of that Gift Certificate’s balance, the Gift Certificate holder must pay the difference by another means. Unused Gift Certificate balances are not transferable.

Laws and Regulations.

Use of the Gift Certificate is subject to all applicable laws and regulations. Please be advised that many states treat gift certificates that have been unused for a certain period of time as abandoned property subject to escheat.

Changes to this privacy policy

Digital Detox LLC has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Digital Detox LLC


2709 Ivy Dr #3 Oakland, Ca 94606 USA